Privacy Policy

Privacy Policy

At FerriMaker, we are committed to protecting your privacy and handling your personal data responsibly.

1. Who we are

FerriMaker is responsible for the processing of personal data collected through our website, online store, and connected marketplace integrations.

2. What data we collect

We may collect and process the following categories of personal data:

  • Name and surname
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and transaction information
  • Shipping and tracking information
  • Customer communications
  • Marketplace-related identifiers and order references

3. How we collect data

We collect personal data directly from customers through our website and store, and also through third-party sales channels and marketplace integrations such as eBay when an order is placed or processed through those services.

4. Why we use personal data

We use personal data to:

  • Process and manage orders
  • Prepare, ship and deliver products
  • Provide customer support and after-sales service
  • Send order and shipping updates
  • Synchronize order and tracking data with connected sales channels
  • Comply with legal, tax and accounting obligations
  • Improve our services and internal operations

5. Legal basis

We process personal data when necessary for the performance of a contract, compliance with legal obligations, and our legitimate interests in managing orders, logistics, fraud prevention, and customer service.

6. Sharing data

We may share personal data only when necessary with:

  • Shipping carriers and logistics providers
  • Payment service providers
  • Hosting and technical service providers
  • Marketplace platforms and integrations used to process orders
  • Authorities or public bodies when required by law

7. Data retention

We keep personal data only for as long as necessary to fulfill the purposes described above and to comply with legal, tax, accounting, and warranty obligations.

8. Your rights

You may request access, correction, deletion, restriction, or objection regarding your personal data, subject to applicable law.

9. Contact

If you have any privacy-related questions or requests, you can contact us at: ferranas@gmail.com

10. Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or technical changes.